Internet banking

  • Status and account transfers
  • Bill payment
  • Online exchange
  • My documents
  • Useful advice
View balance and account traffic

1. After signing up for an eBanking application, you can check the status of your accounts.

 

 

2. If you click on a specific account, the details of the accounts that refer to the available funds per account, current status, allowed overdraft, etc. will be displayed.

 

 

 3. In the Account Transaction list you can see all the transactions in your account.

 

 

 4. By clicking on a specific transaction, the details of the transaction will be displayed.

 

 

How do I find a particular transaction?

 1. If you want to find a particular transaction in the account traffic overview, you need to click on the magnifying glass in the upper right corner.

 

 

2. In this example, we have defined the time period for which we want to perform a search and enter a search keyword. By clicking the "SEARCH" button, only those transactions that meet the criteria you have defined will be shown.

 

 

How to pay the bill?

1. To make a payment, it is necessary to click the "PAY" button.

 

2. In the "DETAILS RECIPIENT" enter the account number to which you wish to make your payment, and confirm by clicking "CONFIRM INPUT".

 

 

3. Enter the name of the recipient of the payment, and if you want you can enter the address and city of the recipient. Then enter the amount you want to pay and confirm by pressing the button "NEXT".

 

 

4. In the second step of completing the payment order is necessary to choose the payment codes, as well as to enter the purpose of payment. If the instructions for the payment you have defined the model and reference number, enter the following information. Then confirm your entry by pressing the button "PAY NOW". 

 

5. In the window that opens, you have the option to once again check all the information you entered in the payment order. If all data is correct, in the field located in the lower left corner enter the password you generated using your token and confirm by pressing the "SIGN" button.

 

 

6. Message will appear on the screen that informs you that you have successfully signed a payment order.

 

 

How do I create a payment template?

1. To create a payment template, check the option when completing a payment order "SAVE THIS PAYMENT AS A TEMPLATE" and enter the name of the template.

  

 

2. If you want to see all your saved templates, you need to select the "Beneficiaries & Templates" option from the drop-down menu when you click the arrow next to the "PAY" button.

 

 

3. In the window that opens, go to the "Templates" tab. The list below will show all the payment templates you have created.

 

 

Use of payment template

1. To use the payment template you previously created, enter the name of the template in the "BENEFICIARY DETAILS" field. In the drop-down list that opens, select this template and all data from the template will be entered in the payment order. If necessary, you have the ability to modify some of the information in the payment order, for example, a call to the number of approvals, the amount, and so on.

 

 

2. You also have the option to use the quick payment icons that are located on the home screen. To link the template you previously created with the FastPay icon, you need to select Add.

 

 

3. In the drop-down list, you need to select the payment template that you want to add, select the appropriate icon and confirm by pressing the "SAVE"

 

 

4. After that, when you open a new payment order, the template icon you selected will appear on the right. By clicking this icon, all data will be entered in the payment order.

 

 

 

When using a template it is very important to check that all data in the payment order is entered correctly. When you create a payment template, all the data you enter into the account will be saved. Since certain data, such as call to number and amount, in most cases are changed to accounts for different months, carefully check if any of these data needs to be corrected.

 

 

 

 

 

How do I delete or edit a template?

1. If you want to edit or delete some of the saved payment templates, you need to click on the arrow next to the "PAY" button. In the drop-down menu, select the "Beneficiaries & Templates" option.

 

 

2. In the window that opens, go to the "TEMPLATES" tab and all the payment templates you saved will be displayed. Click on the template that you want to edit or delete.

 

 

3. If you want to edit or add some information in the template, simply do it in the window that opened and confirm by pressing the "SAVE" key. To delete a template, you need to select the "Delete template" option, located in the lower right corner of the window.

 

 

 

Cancel payment order

 

 IMPORTANT: The payment order that you have signed can only be canceled immediately after signing, while it has not yet been executed.

 

1. If you want to cancel a payment order in domestic payment transactions that you have signed and which has not yet been executed, you need to click on the arrow next to the "PAY" button, then select the "Pending payments" option.

 

2. In the window that opens, click on the account you want to cancel.

 

 

3. Select the "DELETE" option, located in the lower left corner.

 

 

4. In the window that opens, confirm by pressing the "YES" key.

 

 

5. To sign a cancellation payment order, enter the code that you generated using your token in the field located in the lower left corner and confirm by pressing the "SIGN" button.

 

 

6. A message will appear on the screen that informs you that you have successfully signed a cancellation payment order.

 

 

 

 

Purchase and sale of foreign currency

 1. If you want to buy foreign currency, you need to click on the PAY button, then in the MY ACCOUNT box, select your RSD account where you have funds to buy foreign currency. Select your foreign currency account in the BENEFICIARY DETAILS drop-down list.

 

2. Enter the amount and confirm by pressing the PROCEED button.

 

 3. In the second step, click on the PAY NOW button.

 

 4. In the field located in the lower left corner, enter the password that you generated using your token and confirm by pressing the SIGN button.

 

5. Message will appear on the screen that informs you that you have successfully signed a payment order.

 

 

If you want to make foreign currency sales, in the first step, you need to select your foreign currency account in the MY ACCOUNT field, and as an account you want to transfer your funds to your RSD account.

 

 

 

How do I download documents?

1. You can download the documents sent to you by clicking on the icon in the upper right corner, then selecting the "Documents" option. 

 

2. The window that opens will show the documents that are sent to you. To download a specific document, you need to highlight that document, then press the "DOWNLOAD SELECTED".

 

 

3. If you click on the magnifying glass icon in the upper right corner, additional fields will open, allowing you to define additional parameters for document search.

 

 

Paid confirmation

1. If you want to print a receipt for some payments made through the eBanking application, you need to find the transaction for which you want to print the transaction in the transaction list, click on it to display the details of the transaction, and then select the option "DOWNLOAD".

 

 

2. A PDF document will open with all data from the payment order. You can print this document. If you need an official confirmation of the payment made (the original receipt), you have the option to go to the nearest branch of UniCredit Bank in order to sign the colleagues in the branch office and verify your confirmation.

 

 

Ponovo upotrebi

 1. If you need to make a certain payment several times (for example, paying an account each month), the best option is to create a payment template, as explained in the "Account Payment" section. However, if you did not create a template, it's a very useful option that will make it easier for you to fill out a payment order and shorten the time it takes for the option "REUSE". In the transaction list per account, find the transaction you want to repeat, click on it to display the details of the transaction, and then select the "REUSE" option.

 

 

2. A payment order will be opened with already filled in data. Check the information that has already been entered in the payment order and, if necessary, change some of the data, then sign the payment order.